FREQUENTLY ASKED QUESTIONS
This information is for all visits, both self-catering and bed & breakfast.
How do I enquire or book a holiday?
Can I book a visit that doesn't start or end on Saturday?
Your visit can start/end any day you choose (subject to availability). Self-catering visits are three nights minimum.
Bed & breakfast can be any number of nights.
How do I confirm a booking?
Your booking is confirmed when we receive your deposit (normally 30% of the full cost). The deposit is non-
returnable should you cancel or curtail your holiday, but can be used towards future bookings (see below). Please
post deposit cheque (payable to M JOSEPH) to Ffynnon Clûn, Goodwick, Pembrokeshire SA64 0HP.
Do you take provisional bookings?
We are happy to pencil a provisional booking in our diary prior to your confirmation. You will then have first refusal
on those dates.
Would you please pay the balance owing on arrival (cheque or cash).
What's included in the price?
Everything: accommodation, catering appropriate to your visit, heating, firewood, use of our lakeside picnic area,
digital tv, broadband, transport to/from the station, camping/caravanning if included in your holiday.
What about holiday insurance?
We advise you to arrange your own cover if required.
What if I have to cancel dates for which I've already paid a deposit?
The deposit is non-refundable, but if you cancel four weeks or more before your holiday, we credit the deposit
against a future visit, and will re-book you for your first available choice.
We're travelling from Ireland. Do you take Euros?
We are happy to take Euros at the currently published exchange rate.
Is self-catering and bed & breakfast in the same accommodation?
Yes. All facilities and services are available to all visitors. Read how it works here on our website:
Do we need to bring linen, towels etc?
We supply all bedlinen, blankets (and extra bedding in season), bath, kitchen and hand towels. You'll also find
beach towels and a hotty! If you are staying a week or more, we will provide a change of linen and towels during
your stay. An exception is linen for your children's cots, which you should bring.
You will also find a (mostly organic) range of soaps, shampoo, shower gel, and bathroom and kitchen cleaning
liquids. All you need is your toothpaste and toothbrush.
Are there laundry facilities?
Yes, a washing machine and clothes airer.
How is the kitchen equipped?
The kitchen is fully equipped with utensils and crockery. If you need any extra utensils or ingredients, we can
usually supply immediately from our pantry.
Do you provide children's cots/high chairs?
The Cwtsh bedroom has a night light. There is also an outdoor light, and a torch.
Is the Cwtsh safe for children?
Ffynnon Clûn is a working smallholding. It is a delightful place for children, and they can safely visit subject always
to parental control. Children remain the responsibility of parent/guardian at all times. We will point out to you any
matters of particular interest to parents (e.g. safe use of stairladder, safety by lakes and streams, no access to
working areas). Please make sure you know where your children are at all times.
The Cwtsh is non-smoking.
Sorry, we don't take pets at the Cwtsh. We have set up the Cwtsh to be suitable for visitors including those with
allergies. All paints and cleaning products are organic. We can give pet owners details of local kennels and
catteries.
What about arrival times?
If you tell us in advance, we can accommodate most arrival times. That includes travellers arriving after midnight
on the Irish ferry.
We prefer you to leave by 10:30, but later departures are possible if we are not preparing for new arrivals. We are
always happy to store your luggage if you are spending your last day locally.
See the directions on the
GETTING HERE page. If you're still in doubt, phone us when you're on your way. (Sat
Nav might let you down before our gate).
Do you have safe parking?
Parking is off-road and on our land near the Cwtsh. Please use the designated area, lock your vehicle and remove
valuables.
We may leave the car and come by train. Can you meet us at the station?
With pleasure. During your stay you will also find regular coastal buses pass our gate.
How many does the Cwtsh accommodate?
The Cwtsh is ideally set up for a couple, plus a baby or younger child. We also regularly welcome larger groups.
As well as the double futon bed there is a double sofa bed in the sitting room, and we can also provide a single
futon. We also offer a touring caravan on the field behind the Cwtsh which is popular with teenage visitors who
want some independence from parents.
Is the bedroom platform easily accessible?
The Cwtsh has a typical croglofft bedroom, accessed by a very sturdy stairladder with good handrails and
handholds. This is fine for all able-bodied visitors. If someone in your party has restricted mobility, please discuss
your needs with us before booking.
Is the bedroom platform full height?
The croglofft bedroom is under the eaves, and has limited headroom to each side.
What are your security arrangements?
You will have keys to the front door and shutter doors of the Cwtsh. Only you and we have access to the Cwtsh
during your stay. The windows are also secured by window locks. Please close and lock windows before going out.
Your personal belongings remain your responsibility at all times. Please return your keys to us on departure.
How close is the nearest beach?
Goodwick beach is five minutes. The best beaches in north Pembrokeshire are all within 25 minutes. Most are also
accessible by Coast Bus from the gate.
Abermawr is 15 minutes, Whitesands and Newgale 25 minutes.
And the Pembrokeshire Coast Path?
Five minutes by car, 15 on foot.
Are there good local shops?
Yes, all within five minutes. There are markets on Thursday and Saturday, and a daily farm shop nearby. We can
provide an organic food delivery service to your order. In season we can also supply produce from our kitchen
garden. We encourage you to have a taste of Pembrokeshire.
And good local restaurants?
We can recommend a wide range, from excellent fish and chips to bistros, fine dining and a very welcoming Indian
Restaurant.
Can we request food for special diets?
We are happy to cater for special diets and health conditions, for both bed & breakfast and self-catering visitors.
Please discuss your requirements before arrival.
I need to check email during my visit ...
The Cwtsh has free 24 hour broadband.
We welcome cyclists. National Cycle Routes 4 and 47 are five minutes away. We have sheltered storage for bikes
with locking points.
Can we bring a tent/touring caravan?
Yes, as part of your agreed holiday booking.
My question wasn't answered here.
Please ask us, and we'll do our best!